Privacy Policy

Effective Date: January 20, 2025

MOOD.ai ("the App," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our application.

1. Information We Collect

a. Information You Provide:

  • Account Information: When you sign up, we may collect your name, email address, and any other details you provide.
  • Feedback and Support: If you contact us for support or provide feedback, we may collect details of your communication.

b. Automatically Collected Information:

  • Usage Data: Information about how you interact with the App, including features used, session length, and error reports.
  • Device Information: Data such as your device type, operating system, and app version.

c. Sensitive Data:

If the App uses mood tracking or emotional insights, we may collect personal insights. This data is anonymised and used solely to enhance the user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the App's features and functionality
  • Personalise your experience based on your preferences
  • Communicate with you about updates, new features, or support
  • Analyse usage trends to enhance performance

3. Sharing Your Information

We do not sell your information to third parties. However, we may share data with trusted partners to:

  • Help us operate and maintain the App (e.g., cloud service providers)
  • Comply with legal obligations or enforce our rights

4. Data Security

We implement robust security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Your Choices and Rights

  • Access and Update: You can access or update your account information within the App
  • Delete Account: You may delete your account and associated data by contacting us at [Insert Contact Email]
  • Opt-Out: You can opt-out of non-essential communications via settings in the App or by following the unsubscribe link in emails

6. Children's Privacy

MOOD.ai is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting within the App. Your continued use of the App after changes are posted signifies your acceptance of the updated terms.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: team@mood.ai
Address: 32 York St, Sydney 2000

Thank you for trusting MOOD.ai.