How to Push for Fair and Accurate Conflict Handling

Facts matter.

Or so you thought.

Lately, though, you've been watching workplace conflicts handled on assumptions and half-truths.

Decisions are being made without anyone taking the time to check the facts or truly understand the situation on the ground.

Even worse, critical details about your team’s work environment are being ignored or misinterpreted, with resolutions seeming to prioritise perceptions over reality.

Do you feel like processes for handling conflicts aren't based on accurate information about your workgroup?

When conflicts are resolved without proper information, it isn't just concerning – it's a recognised workplace issue known as lack of procedural justice.

Dispute resolution that isn't based on accurate facts can really affect both the fairness of outcomes, and overall workplace harmony.

What's Procedural Justice?

Procedural justice is all about making sure that conflict resolution processes are based on accurate and complete information. This foundation of truth is essential for both fair outcomes and trust in the system.

When procedural justice is strong, decisions are made based on thorough understanding and verified facts.

However, when accurate information is missing from conflict resolution, you need strategies to ensure the truth is considered.

Why It Matters

Here's why inaccurate conflict handling needs attention:

• It can lead to solutions that don't address the real problems
• It often results in recurring issues because root causes aren't understood
• It may damage trust when decisions are based on incorrect assumptions

But you don't have to accept decisions based on incomplete information. There are ways to ensure accuracy in conflict resolution.

1. Collect Evidence

Gather concrete examples and documentation that show the true situation.

2. Share Context

Provide important background information about your workgroup's unique circumstances.

3. Verify Facts

Request fact-checking and proper investigation before decisions are made.

Welcome To Reality

Watching conflicts resolved based on misinformation can quickly erode your faith in the entire process. But don’t give up.

Pushing for accuracy isn’t just about correcting the odd misconception – it’s about fostering a culture where truth and understanding guide every decision.

With MOOD.ai, you can track how you feel about procedural justice at work. Daily check-ins help you spot patterns in your thoughts, feelings, and behaviours, empowering you to become an even better truth-seeker.

You can’t argue with reality. And when facts are at the heart of conflict resolution, your workplace becomes more just, and more effective.

And so do you.